The following testimonials were written by just some of my customers. Their letters and words are very gratifying and appreciated.
"You are friendly and had a lot of patience as we changed ideas about we were looking for. You were calm and collected when reviewing places that we had seen, or issues that arose along the way (such as a front door that would not open during showings - ack!). We appreciated your calm and friendly approach. The experience was good. You provided us with information, support, ideas and encouragement. You were responsive to our needs, generous with your time and communications with us, and went the distance when extra time was required. We appreciated that and enjoyed working with you. We also appreciated that you reviewed documents with us to help us identify issues that could hurt our interests. We found you to be helpful, flexible, responsive to questions, friendly and knowledgeable. We appreciated your assistance in reviewing the property that we ultimately ended up buying. We appreciated your help and also appreciated that you were not pushy or pushing us into buying before we were ready." - Susan and Stelian
"We enjoyed working with you in both the purchasing and selling of our homes. You worked hard to find the home that would suit our family in a challenging market. We would recommend you and also use you if we were to sell or purchase in this area. Thanks." - Nick and Alma
"Down to Earth, Knows the Area (and some schools in the area), Patient, Calm, Flexible, very professional and hard working (takes calls late at night). The buying process was a little stressful with all the bidding, high house prices, but with your help and guidance at the end everything came together nicely. Thanks once again for ALL your help." - Leonel & Eva
"Janine is very honest, she was able to give her own opinion in a way which didn't pressure us into making a decision. It only helped us make the right decision. She was also very flexible and available and made sure all of the T's were crossed and I's were dotted. There was a sense that she really wanted the best for us and was willing to be extra effort in to make sure we were happy. Janine also looked out for our best interests during negotiations and her skill in this area enabled us to successfully close a deal for our new home.
The market right now is extremely hectic. There was a lot of bidding wars which made it difficult to make quick decisions. Janine was able to keep us very calm and did not pressure us into making rash decisions. Yes we would recommend you if we know anyone planning to buy or sell." Carl & Nancy
"Not all situations are alike and Janine, you have been professional, helpful, patient and gave me wise counsel along the way. Your service to me in finding the right home in each phase was superior and made this the best real estate experience I ever had. Janine, you clearly take pride in doing a good job and I highly recommend you to anyone with residential real estate needs." - Rina
"Dear Janine, We would like to express our appreciation of the professional manner in which you handled the sale of our home. We were especially pleased with your attention to detail and your knowledge of the market which was proven by the quick sale if our home, thank you for the excellent service" - Rina & Comard
"My wife and I recently had the pleasure of using Janine to sell our home. It was a wonderful experience. Janine was very professional through out the entire process. From our first meeting we knew that she was the agent we would be using. Janine was very helpful to us in preparing our home to sell. All of her advise helped sell our house in 3 days. Her after the sale assistance is first rate, something that others sometimes forget. We were so pleased with her approach in selling our house, that we've recommended her to others already. We would most definitely use her services again should it be needed." - Graham and Bonnie
"Thank you for helping us buying a strata property. You coordinated all steps that they lined up nicely. It helped since I know nothing about buying a real estate property. And you and your manager looked up a remark on seller’s title to make sure it was okay. I was impressed by your dedication. Happy with new home now, I would recommend your service to family and friends." - Shen
"Lucky us we had you around, you helped us a lot, not only showing tons of places, most important advising us and giving us very valuable information. We know that we are very picky customers (Europeans, ehh?...), so we want to thank you very much for your patience and kindness. Next step will be to invest in Vancouver housing market. And YOU will be my Realtor! That's for sure." - Cristian & Adriana
"We recently sold our home in Langley this year with the help of Realtor Janine Mazzalupi. We cannot say enough good things about Janine. Janine was extremely patient and thorough in explaining the entire process to us as well as very professional and responsive to our needs throughout the entire process of listing and promoting our home to prospective buyers. We were in a unique situation where we had to leave for an overseas assignment before our house was sold but we had utmost confidence that Janine would be able to take care of our needs from a distance. We really appreciated the fact that Janine was constantly updating us throughout the entire process and went above and beyond in terms of client service. What impressed us most was Janine's common sense approach and professionalism throughout the entire selling process. We would highly recommend Janine to anyone either selling or buying a home in the Lower Mainland without hesitation. Thank you for all your help Janine!!" - Ed & Pam
"Hi Janine just to let you know it was a pleasure having you as our real estate agent You were always in touch with us through the quiet or buzy time Very informitve I would recommend you to family and friends as a honest hard working agent. As I said it was a pleasure Janine and when we are ready would like to look at some town homes thank you see you soon." - Irene & Clifford
"Very Organized and I like that you say things just the way they are you don’t “sugar coat” things like most of the Realtors. The experience was very positive, you were very detailed oriented and organized, great job with the brochure! You were great following up on details. Although we ended up losing money (not your fault) the experience was positive given the circumstances. Yes, I would recommend you to others and would use you again should the opportunity arise." - Silvia & Mauricio
“You are very dedicated and professional. You do whatever it takes to help with our buying process. For example, you chased the appraiser for the report that our bank was waiting for on the subject removal date. Our experience with you throughout the buying process is very impressive. You understood that this is the biggest investment for us. You let us take time for consideration and not push for a quick decision. We will recommend you to others for sure. We look forward to working with you again.” – Jimmy & Amanda
"Thank you for the great service you provided us with the purchase of our new home. Your knowledge was extremely helpful on determining what price we should pay. You were so prompt in getting information to us which helped us close the deal quickly. We really liked your low pressure style, and it was clear that your interest was in helping us find the house that best suited our needs. It was always a pleasure talking to you and we felt secure in the advice in which you offered. We also appreciated how you followed up with the mortgage company, lawyers and other realtors and how you always kept us in the loop. You were truly remarkable and we would definitely recommend you to our friends and family. Thanks again."- Brenda
"My husband and I met Janine while at an open house. She listened to what our desires were in purchasing a home and was very professional! We just purchased our home in the Langley area through Janine and are very happy.
We still keep in touch with Janine and if we decide to sell again, we will definately use her services!" - Jennifer & Ryan
"I like u because u are a wonderful realtor and the best realtor that i never meet before. U are fast service and willing to help me any time, anything. In the future if i need to sell my house or buy my house i will contact to u and ask u to help me sell my house or buy my house. Thank you very much for everything u have done for me." - Thu Bui
“One of your biggest assets is your ability to listen to what people want. You zeroed in right away with us. You also take copious notes and your attention to detail and quick follow-up is exactly what we wanted. You were never pushy or quick to presume something. You also didn't answer a question or inquiry if you didn't really know the answer. That said, you got us the answer as quickly as possible.
You were the third agent we have met with since returning to the mainland and as you know, we have been looking for close to 10 months. Once we met with you, we found what we wanted, in a price we could afford and in record time. We are most impressed with your style, your interest and your sincerity. We also appreciated your thoughtfulness and follow-up during and after our move. We wouldn't hesitate to use you again or recommend you to others.” - Ron & Janet.
"By now you have likely realized that my mom has sold her house. The buyer is one of those two private interested parties that I mentioned to you. Several months ago he knocked on my mom's door and asked if he could buy her place.
I wanted to let you know that, had we listed it, you would have been our chosen agent. Both my mom and I liked you, and trusted you, immediately. If anything prevents the sale from going through, and we need to list, we will call you". - Elaine